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Terms of Use Installation Computer

COMPUTADORAS.NET SERVICE CONTRACT FOR COMPUTER INSTALLATION SERVICES NOTE: THIS IS A LEGAL AGREEMENT BETWEEN YOU AND COMPUTADORAS NET (called the “Provider”). PLEASE READ IT CAREFULLY BEFORE SCHEDULING YOUR INSTALLATION APPOINTMENT. IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS DO NOT SCHEDULE AN APPOINTMENT OR, IF ONE IS ALREADY SCHEDULED, YOU MUST CALL THE PROVIDER AT (602) 357-1555. IT IS IMPORTANT THAT YOU TAKE THE TIME TO READ THE FOLLOWING TERMS AND CONDITIONS UNDER WHICH THE PROVIDER AGREES TO PROVIDE LABOR ONLY SERVICES FOR INSTALLATION AND INTERNET SET-UP OF YOUR NEW PC SYSTEM. THIS AGREEMENT IS BETWEEN YOU AND THE PROVIDER. HERE ARE THE DETAILS OF YOUR CONTRACT (“AGREEMENT”).

Your System. For purposes of this Agreement, a System is defined as a single Computer purchased by you for your home use comprised of the following components: monitor; central processing unit (CPU); input device (such as a keyboard); a data storage device (such as a disk drive) (called the “System”). This Agreement is valid on a System purchased in the United States only. The Services to be provided under this Agreement, as described below, apply only to Arizona.

Installation Services. The installation services in this Agreement are labor only services which are limited to:

1. The initial, first time installation of a single System;

2. Connection to existing broadband or existing/new dial-up internet service provider (“ISP”);

3. Connection of up to three (3) external devices to the single Computer;

4. Set-up of one (1) e-mail account; and

5. A basic orientation

The Service includes a single one (1) time on-site event at your residential location unless additional site visits and services are purchased by you for which you will incur additional charges. This Service does not cover any related network problems or any service which would be unique to the System’s operation on a network. This Agreement assumes proper operation of all your equipment and the System at the time the technician arrives at your location and does not include any repair services.

Assistance. If at any time during the installation you have questions or concerns, please contact the Provider.

Your responsibilities Prior to and During an Installation. Prior to scheduling installation services with the technician, it is your responsibility:

• To read this Agreement carefully.
• To ensure your System and all items necessary for installation are available to the technician and are located in the immediate area where the installation is to take place.
• To ensure that the physical installation site is adequate to properly house the System.
• To ensure the availability and hook up to adequate power, including a power strip, to properly run the System.
• To ensure the accessibility of a phone jack/network jack and phone cord/Ethernet cable for the technician.
• To ensure that all cables required for the connection of external peripherals are available to the technician.
• To have your ID and password available when the Technician arrives and is ready to connect to the ISP.
• To provide the technician with legally licensed copies of any software-drivers or minor applications required for installation of any external devices if different than those shipped by Computadoras NET or different from Windows standard drivers.

Installation Service Hours. Installation service will be available Monday through Friday 8:00 am to 8:00 pm and Saturday 8:00 am to 6:00 pm, excluding regularly observed holidays.

Summary of Installation Services.

Basic System Set Up will include:

• Unpack System and components.
• Set up and connect one (1) keyboard, one (1) monitor and one (1) mouse.
• Install packaged System including external devices and options.
• Power on the System and bring up to installed operating system or C prompt.
• Verify that the System comes up to the operating system login screen.

• Location of major system components:
• On/Off switch
• Reset button
• CD/DVD drive identification and operation
• Monitor controls
• Mouse controls
• Ports in back of system (parallel, serial, USB, video, mouse, etc.)
• Chassis screws location
• For notebooks, demonstration of how to swap modules out of the bay
• For notebooks, how to connect a drive externally
• Orientation of desktop components.
• Basic navigation around desktop, including desktop icon tour
• Opening and closing windows
• Selecting a printer and printer driver
• Selecting video resolution

An Adult Operator must be Present at Residence. For Services provided at your residence, an adult who will be operating the System must be present at all times during the service technician’s visit.

If you Miss the Service Visit. If you or your authorized representative are not at the location when the service technician arrives, we regret that the service technician cannot install your System. The service technician will leave a card to let you know he or she was there. If this occurs, you will be charged an additional charge for a follow-up service call.

Notices. Any written notices provided by you must be sent by e-mail to the following address:

E-mail: webmaster@computadoras.net

Governing Law. This Agreement is governed by Arizona law.

Assignment. Provider reserves the right to assign its rights and obligations under this Agreement to a qualified third party designated by Provider.