The maintenance and administration of your Microsoft Windows servers are important for the
correct
functioning of the products and services that you and your company offer.
Servers require maintenance, software update and upgrading; patch
installation, periodical security copies and periodical checking of users and
files. These are all services
that we perform to guarantee that your server’s maintenance, whether it is
preventative or corrective, is extended to your software and hardware. Our
professional staff will assist you whenever you require it.
Through this service you will:
Update your
servers services and applications.
Enlarge the
efficiency and resources of your servers.
Count on a
technical service that in few hours will resolve problems.
We have the
necessary resources to implement, develop, supervise and manage the provided
service; due the quality and professional proficiency required by our
customers. Our flexible service allows us to work with the following Operative
Systems:
Windows NT 4.0.
Windows 2000
Server.
Windows Server
2003.
Linux Red Hat.
Novell.
MS Exchange Mail
Servers, and Web IIS Web servers.
Also, we work with
well-known
companies in the market as: Compaq, HP, IBM, among others.
Targeted to those clients who do have
a server but may need help installing some card, memory, processor,
Sharepoint Services, SQL Server 2005, Windows Server 2003, etc. This
service includes the visit on location or remote assistance from one of
our specialists during office hours for up to 3 hours of service at a
cost of $270, plus $70 for every additional hour.
Of great help to configurate new services or optimize those already
implemented in yout Windows servers. Services may include configuration
of Microsoft Active Directory, Internet Information Services, DNS,
Proxy, Microsoft Exchange, among others. This service is targeted to
those clients who have 2 or more Windows servers and that have planned
the installation of a new service in there. This service includes the
visit on location or remote assistance of one of our specialists during
office hours for up to 3 hours of service at a cost of $270, plus $70
for every additional hour.
These services will help you rely on a stable and totally updated
server. It features files and drives maintenance, upgrading of operative
systems and support, data protection through antivirus and the actual
cleaning of the server components. This service is targeted to those
clients who have a totally operative Windows Server. We offer different
types of contracts.
Our service will
help you solve any problem or need you may have with your servers. This
service includes to have a technician come to your office or to receive
remote assistance, to help you solve the problem or install any hardware
or software component. Remember that those services marked with "*", are
not included in the Remote Server Support mode. This service is targeted
to those clients who have a Windows server. We offer services and
contracts.
This service will let you have a group of independent systems, known as
nodes, that work altogether as one system to make sure that the
resources and applications of decisive importance stay available for the
clients. Thanks to this service you may have more availability,
scalability and capacity to manage your current systems. You can contact
us by clicking here or ask for the visit on location of one of our staff
members for only $90, which will be deducted from the total estimate
of your service.
Medium-sized and big companies are noting that a large number or servers
is not beneficial to the business because of the cost of recurrent
maintenance and the isolation of the business activity, besides
other collateral problems, as security, availability, reliability. Our
services may help you with that and more. You can contact us by clicking
here or ask for the visit on location of one of our staff members
for only $90, which will be deducted from the total estimate of your
service.
This
service provides you with a network specialist in your own office that
will give you recommendations on security, database protection solutions
and network managing, based on the mere observation and analysis of your
current state. This service is targeted to those clients with one or
more operative Windows servers. The service includes the visit on
location or remote assistance of one of our network specialists for up
to 3 hours at $270, plus $70 for every additional hours.
Checking your server's performance to notify of the conditions
in which it was found
Minutely cleaning of its internal devices (hardware)
Physical maintenance of internal devices as: Hard disk,
Video Card, Memory, Processor, Mainboard, Power Supply, etc.
Monday
to Friday 10 AM – 07 PM
Saturdays
10 AM – 04 PM
Your office or home must be located within a 20 mile radius of our location. For
every 5 additional miles there will be an extra charge of five dollars.
Corrective Maintenance Contract
Offers
to our
clients On-site Support or Technical Service through a complete semester or a
complete year. Service lines are:
Permanent Attention by full-time assigned
technicians to the customer's office or company.
Remote Support specific by occurrence
Best response time due to our certified specialists and our Live Support system,
that allows us to assist you within 2 hours in the case of Technical service by
occurrence and immediately for the maintenance service in our Permanent Attention with Technicians. It
includes the following:
Monthly visit of 1 technician to check informatics environment. He or
she will inform about virus presence and will deliver a Diagnosis Report to
the customer.
Service available 24 x 7 x 365.
Parts
allowance when an immediate repair is impossible
Support for operative systems and applications that
run in Novell Servers, UNIX platforms, LINUX and NT platforms, and in the
terminals.
Does not cover integrity of data and applications, whether it is as
monopost, network or multipost. Customer must have a data management policy,
that should include Data backup and virus protection.
Types of Contract
Only service Includes all services mentioned above.
All cost Includes all services mentioned above, plus completely free spare parts.
Allows you to reduce future failures avoiding to paralyze your processes. It is
performed routinely, trying to interfere as less as possible with the daily work
of your company. It includes the following:
Checking the correct functioning, diagnosis, lubrication
and cleaning of the external and internal equipment .
Instructions and recommendations to the customers for the
correct use of the equipment.
Recommendations to the customer to maintain a Data
Backup.
Revision and optimization of the hard disk for a quick
and correct information reading.
Detection and deletion of virus.
"Maintenance Report", where the
information of the equipment will be registered.
Service available on 24 x 7 x 365.
Verification of the equipment in concordance to the
Inventory System database provided by the customer.
Our Remote Support through Internet allows us to assist you
at
any time.
Types of Contract
Only service Includes all the services mentioned above.
All cost Includes all the services mentioned above, plus completely free spare parts.
Microsoft
Windows Server Services
